Most Stupid Reply By Airtel

Hi, 

You can see below, how airtel CC behaves with the customers... They give nonsense answers to the Asked Questions.

Even when I had the Airtel Broadband, I asked for disconnection for Lowest FUP but they artifically retend me and then there was hell of a ride for the same. Till today I ask airtel how TRAI is prohibiting their enchantments of FUP?

The CC are dumb or they are asked to be dumb.

Regards,

Your 

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From: 121@in.airtel.com
To: XXXXXX
Date: Thu, 26 Jul 2012 22:22:31 +0530
Subject: Re: REQUEST FOR THE CLARIFICATION [|BAL|Qrc126071209070210212790|]

Namaste ,

Ref: Email dated 26/07/2012, regarding GPRS service for your airtel mobile number XXX.

Thank you for writing to airtel and providing us the opportunity to assist you.

For any online technical assistance for GPRS for your GPRS compatible handsets please contact customer care at 12118 (chargeable at 50 paisa for 3 minutes) from an alternate airtel number.

We hope that we have been able to address your concern suitably.

Please do write in for any further assistance.



Yours Sincerely,

ARUN KUMAR
Customer Care
Bharti Airtel Limited



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---------Original Message----------
From: 
To: 121@in.airtel.com
Cc:
Sent: 26/07/2012 09:05:32 AM
Subject: Request for the Clarification

Respected Airtel,

With respect to my Airtel number, I would like to ask you following things:-

1) What is the average speed for a 2G speed connection for airtel?
2) If i recharge with an gprs pack and the main balance becomes zero and not
the gprs account?
3) Will the regular monthly 98 rs count for the maintainence cost of the
account as it seems your system requires revenue of 250 in 03 months?

Hoping for an speedy information.

Regards,

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