Hathways Fair Usage Policy

Fair Usage Policy

Hathways Fair Usage Policy is designed in such a manner that we continue to provide the best of internet experience to all our customers.

Why a Fair Usage Policy?
A very small number of customers use an excessive amount of the network bandwidth, to the extent that it can impair the experience of others. The intent of our Fair Usage Policy is to provide the optimum internet experience to all customers.

What happens in Fair Usage Policy?
Under the policy we have defined fair usage levels for unlimited data transfer plans and needless to mention, the usage levels set are very generous such that most customers will not be affected by the Fair Usage Policy.

On reaching the fair usage level, the plan speed would be rationalized to 256Kbps for the rest of the monthly billing cycle.

Please note that the speeds would be upgraded to the normal speeds at the start of the next billing cycle.

What's the impact of Fair Usage Policy on data transfer limits?
We assure you that the data transfer limits remain unlimited and no change has been made in the same.

The details of the plan wise limits are as belowFAIR USAGE POLICY
Bandwdith Speed (Unlimited Usage) 256 kbps 384 kbps 512 kbps 1mbps

Max Usage Limit 5 GB 8 GB 10 GB 25 GB
Usage on Sundays (not come under usage limit) No limit No limit No limit No limit
Download Speed after crossing limit 128 kbps 128 kbps 256 kbps 256 kbps